Customer Database Software

[Ritchie_Uk]

Hi there

Can anybody please recommend any software on Linux or Windows that can store customer details, and with that included will be product info of repaired fault?

So for example

Customer info
Faults
Components used

You get the idea.
It needs to be searchable also?

Free would be great, but paid for would be considered.
A tried and tested suggestion, not one you have heard about.

Thanks

[Uranium-235]

Re: Customer Database Software

I think there are a few web based ones. But actual windows programs cost, and cost quite a bit

[Ritchie_Uk]

Re: Customer Database Software

Hi Uraniam-235

I don’t really want Web based, unless it can be installed on a Local server but don’t mind paying.

I used to use a Database back in 98, but totally forgot it’s name.

Do you use anything?

[Topcat]

Re: Customer Database Software

I've used this one for ages...web based....but effective. Yes, it can be installed locally. I haven't seen an effective/efficient windows based repair tracker, ever....

http://pcrepairtracker.com/page/

[Ritchie_Uk]

Re: Customer Database Software

Thanks Topcat

Does this software need programming skills, as I am not a programmer or a database Engineer.

Do you run Linux or Windows?

Thanks

[Topcat]

Re: Customer Database Software

Thanks Topcat

Does this software need programming skills, as I am not a programmer or a database Engineer.

Do you run Linux or Windows?

Thanks

No, it's pretty cookie cutter....but it's just PHP, easy to modify if you want. It likes Linux.....but if you're crafty enough, will run on IIS.....but it's a PITA and some things don't work.

When you buy it, they send you the source files....install took all of 10 minutes.

[Ritchie_Uk]

Re: Customer Database Software

Thankyou Topcat

Whats PITA?

[Topcat]

Re: Customer Database Software

Whats PITA?

Pain In The Arse

[Ritchie_Uk]

Re: Customer Database Software

Ohh

[stj]

Re: Customer Database Software

there is one used by arcade repair techs that sounds right for you.
https://github.com/rtoumazet/agar

[Ritchie_Uk]

Re: Customer Database Software

Hi stj

Is it software that can be used to store customer records and info?
Thanks, let me check it out

[stj]

Re: Customer Database Software

it stores equpment and repair info,
but there is a field for the source you could use for a customer name / number
it's open-source so you could add a field or 2 i imagine.

[Ritchie_Uk]

Re: Customer Database Software

Hi sto - Sorry for the delayed response

Thankyou ��

[televizora]

Re: Customer Database Software

Libre Office Base - Free and you can make it do what you require.
Microsoft Access - Paid product, not that it cant be found the other way.
Then...C# and Windows Forms with SQL database driver, preferably MySQL.
Reason - MS SQL Express Edition is limited to 10GB of storage. Not that this wont be enough for you at least for several years.
There are quite a few web systems as well. Like OTRS ticket system. I know one Bulgarian that wrote one on delphi too. But for car workshops. Its free

[stj]

Re: Customer Database Software

SQL is obsolete, the author superceded it with Maria DB.
(fully backward compatable)

[diif]

Re: Customer Database Software

SQL is obsolete, the author superceded it with Maria DB.
(fully backward compatable)

MariaqDB is a fork of MySQL, which are both relational databases.
SQL is a language.

[Ritchie_Uk]

Re: Customer Database Software

Libre Office Base - Free and you can make it do what you require.
Microsoft Access - Paid product, not that it cant be found the other way.
Then...C# and Windows Forms with SQL database driver, preferably MySQL.
Reason - MS SQL Express Edition is limited to 10GB of storage. Not that this wont be enough for you at least for several years.
There are quite a few web systems as well. Like OTRS ticket system. I know one Bulgarian that wrote one on delphi too. But for car workshops. Its free

Hi Televizora - Thankyou for the information.

I didn't realise Libre could be used, I will definately look into Libre.

Have you heard of Spiceworks?
Would that be any good for the job?


Thankyou

[Ritchie_Uk]

Re: Customer Database Software

SQL is obsolete, the author superceded it with Maria DB.
(fully backward compatable)

Thanks stj

[Ritchie_Uk]

Re: Customer Database Software

MariaqDB is a fork of MySQL, which are both relational databases.
SQL is a language.

That's beyond my knowledge

Thanks

[diif]

Re: Customer Database Software

That's beyond my knowledge

Thanks

I was correcting stj, what he wrote was wrong.