Hey guys, recently repaired a laptop that came in dead. Once board issue was fixed, device boots but display freezes after windows logo rotates a few time.
I need to hard reset but it will continue doing the same thing. On next boot it goes into "startup repair" but nothing much.
I though the drive might be running on legacy, but here is where am stuck. I am unable to access BIOS menu. Pressing F2 then booting only displays ASUS boot logo and freezes there.
I tried accessing BIOS (UEFI) through "Startup repair" but its asking for a bitlocker recovery key. Same thing goes for trying to reset the laptop (data is not important). Customer said they never set any password. I tried cleanME (just in case) but no change. Tried removing drive and accessing BIOS but still freeze on asus logo.
Tried BIOS obtained from web search but not working. Tried ASUS Ezflash, but no luck.
Is there anyway to unlock this thing? As mentioned, data is not important.
Grateful if anyone can help. Please find attached BIOS dump from device.
I need to hard reset but it will continue doing the same thing. On next boot it goes into "startup repair" but nothing much.
I though the drive might be running on legacy, but here is where am stuck. I am unable to access BIOS menu. Pressing F2 then booting only displays ASUS boot logo and freezes there.
I tried accessing BIOS (UEFI) through "Startup repair" but its asking for a bitlocker recovery key. Same thing goes for trying to reset the laptop (data is not important). Customer said they never set any password. I tried cleanME (just in case) but no change. Tried removing drive and accessing BIOS but still freeze on asus logo.
Tried BIOS obtained from web search but not working. Tried ASUS Ezflash, but no luck.
Is there anyway to unlock this thing? As mentioned, data is not important.
Grateful if anyone can help. Please find attached BIOS dump from device.
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