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Old 01-11-2021, 11:53 AM   #1
DanFen
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Default Dell Inspiron 3537 - Powers Off

I've got this Dell Inspiron 3537, LA-9982P, can it powers on during POST (I'm guessing). Occasionally I get the typical Dell message complaining about not using the correct adapter with the right wattage, but that could be because I've removed the battery.

First thing I've found was that the original adapter was fluctuating between 12V and 0V, so going from 12V down to 0V, slowly. Then instantly goes back to 12V, and down back to 0V slowly. Tried two different adapters, just to be sure.

Removed all components I could, left one memory module (one doesn't seem to be working anyway), even removed the screen. Issue persists, shows POST screen, then turns off. So total power on time is like 5 seconds. Won't turn on again unless power button is pressed.

Would appreciated any help, from where to start looking etc... I'm attaching the schematics Thank you
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File Type: pdf Dell Inspiron 15R 5537 (Compal LA-9982P).pdf (2.26 MB, 38 views)

Last edited by DanFen; 01-11-2021 at 11:55 AM..
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Old 01-13-2021, 10:29 AM   #2
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Default Re: Dell Inspiron 3537 - Powers Off

Just bumping my own thread, checking if anyone can help me into the right direction. Thanks.
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Old 01-13-2021, 10:46 AM   #3
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Default Re: Dell Inspiron 3537 - Powers Off

how many volts do you measure in the pr702 resistance. You should see 19v. you can start from here.
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Old 01-13-2021, 10:57 AM   #4
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Default Re: Dell Inspiron 3537 - Powers Off

Hey, thanks for the feedback!

Yes, PR702 seems fine, 19V is present in the area.

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how many volts do you measure in the pr702 resistance. You should see 19v. you can start from here.
Just to clarify, it powers on fine (by fine I mean that display works, Dell logo is up, boot menu is up, and if it stays long enough you can see the typical Dell complaining about bad battery). It however turns off after a few seconds.

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Old 01-13-2021, 11:23 AM   #5
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Default Re: Dell Inspiron 3537 - Powers Off

PQ701 dualmosfet in full control. do not short circuit. Check the stadby circuit on page 38. VREG5 and VREG3,3.
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File Type: jpg dell.jpg (175.0 KB, 20 views)

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Old 01-13-2021, 12:05 PM   #6
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Default Re: Dell Inspiron 3537 - Powers Off

VREG3 and VREG5 seems fine, 3.3V and 5V respectively.

Am I right to say that this is the voltage step down chip that distributes the lower voltages to the rest of the circuits?

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PQ701 dualmosfet in full control. do not short circuit. Check the stadby circuit on page 38. VREG5 and VREG3,3.
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Old 01-13-2021, 12:19 PM   #7
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Default Re: Dell Inspiron 3537 - Powers Off

Since you observe this chip.
Observe if you have VIN, EN1, EN2, SW1, SW2, pins 12,20,6,18,8.
Voltages. What do you measure?

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Old 01-13-2021, 12:26 PM   #8
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Default Re: Dell Inspiron 3537 - Powers Off

VIN > 13.5V
EN1 > 2.5V
EN2 > 0V
SW1 > 5V
SW2 > 3.3V

Question for you, how do you know what's the expected voltage? Is this by experience or by analysing the chip's datasheet?

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Originally Posted by RememberTheViolin View Post
Since you observe this chip.
Observe if you have VIN, EN1, EN2, SW1, SW2, pins 12,20,6,18,8.
Voltages.
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Old 01-13-2021, 12:44 PM   #9
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Default Re: Dell Inspiron 3537 - Powers Off

I check the datasheet.

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Old 01-13-2021, 12:50 PM   #10
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Default Re: Dell Inspiron 3537 - Powers Off

Looks complex. Am I right to think that EN2 should output 3V?

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I check the datasheet.
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Old 01-13-2021, 12:58 PM   #11
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Default Re: Dell Inspiron 3537 - Powers Off

Yes, this is my thought as well.
It should not be zero. Why not measure it again to verify? Still zero?
If you see my posts i was working on the same chip the last days.
Not output 3v but receive 3V. You see EN1, EN2 stands for ENABLE which is a voltage that tells the chip to output voltage 1, output voltage 2.
The outputs are 3.3V and 5V.

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Old 01-13-2021, 01:06 PM   #12
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Default Re: Dell Inspiron 3537 - Powers Off

You're right

EN1 should be 5V right? I can only assume so because the trail says "5V_EN"

VIN > 13.5V
EN1 > 2.7V
EN2 > 3.3V
SW1 > 5V
SW2 > 3.3V

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Originally Posted by RememberTheViolin View Post
Yes, this is my thought as well.
It should not be zero. Why not measure it again to verify? Still zero?
If you see my posts i was working on the same chip the last days.
Not output 3v but receive 3v EN is ENABLE which is a voltage that tells the chip to output.
The outputs are other pins.
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Old 01-13-2021, 01:07 PM   #13
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Default Re: Dell Inspiron 3537 - Powers Off

Good this chip is then fine.
Just out of curiosity what voltage on pin 7 (PGOOD for power is good haha)?

Last edited by RememberTheViolin; 01-13-2021 at 01:12 PM..
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Old 01-13-2021, 01:12 PM   #14
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Default Re: Dell Inspiron 3537 - Powers Off

So if I understood correctly, the sequence is more or less:

1. Ensure 19V (or whatever the voltage in is) is being inputted
2. I am not sure why we checked PR702, but I am assuming that the 19V goes through this resistor, powering the charging chip?
3. Check that 3V, 5V are being outputted from the Step down controller.

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Good this chip is then fine.
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Old 01-13-2021, 01:16 PM   #15
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Default Re: Dell Inspiron 3537 - Powers Off

Now it's nothing, cause it literally exploded on me.

But I noticed that the EN2 was 0V again, PGOOD was measuring 0.1V at the time. Then I checked VIN, got 13.5V and it exploded

I have some other laptop boards I can look for the same chip, however I'm not confident that I'll find the same exact chip!

Quote:
Originally Posted by RememberTheViolin View Post
Good this chip is then fine.
Just out of curiosity what voltage on pin 7 (PGOOD for power is good haha)?

Last edited by DanFen; 01-13-2021 at 01:36 PM..
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