How to disable Computrace in dell e6420.

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  • newrolan2009
    Member
    • Apr 2017
    • 21
    • BMW

    #21
    Re: How to disable Computrac in dell e6420.

    thanks for bios

    Comment

    • cyberhack
      Badcaps Veteran
      • Feb 2013
      • 466
      • Uk

      #22
      Re: How to disable Computrac in dell e6420.

      Thankyou

      Comment

      • Ted55
        New Member
        • Sep 2017
        • 1
        • UA

        #23
        Re: How to disable Computrac in dell e6420.

        Thanks +1

        Comment

        • Anarethos
          New Member
          • Jan 2020
          • 1
          • Canada

          #24
          Re: How to disable Computrac in dell e6420.

          Hi everyone!

          I have a Dell E6420 (with nVidia card). The A25 bios update (or the new asset tools) broke it. I have a lot of problem and I can't flash back through normal way.

          Anyone know if the bios from @wallace80 works on the E6420 with the nVidia card?

          Also, if I flash his bios, can I set myself my own service tag?

          What about the LAN MAC Address. It is in the bios. Can I change it back to my original one?

          Thanks in advance!

          Comment

          • Stepa
            New Member
            • Dec 2015
            • 4
            • Ukraine

            #25
            Re: How to disable Computrac in dell e6420.

            Originally posted by Anarethos
            I have a lot of problem and I can't flash back through normal way.
            What exactly is the problem?

            I have the same laptop with an integrated graphics card. Before loading the OS, it displayed the error "ME is in Recovery State".
            After I updated ME to one of the old versions - the error disappeared but also the Management Engine disappeared from the device manager. Now, when flashing any version of the BIOS, ME and EC firmware is no longer updated.

            Now I'm trying to read my dump (I managed to unsolder the chips without disassembling the laptop) and add a clean ME region to it ...

            Comment

            • Stepa
              New Member
              • Dec 2015
              • 4
              • Ukraine

              #26
              Re: How to disable Computrace in dell e6420.

              I edited my dump according to this instruction https://winraid.level1techs.com/t/gu...lization/31277, after that the problem with the firmware is gone, ME started working again.

              The BIOS update A26 was installed successfully.
              Last edited by SMDFlea; 05-07-2023, 07:21 AM. Reason: edited winraid link

              Comment

              • prasad1406
                New Member
                • Feb 2017
                • 8
                • india

                #27
                la-65692p bios

                thanks in advance.la-6592p rev 2.0

                Comment

                • karem adil
                  Member
                  • Oct 2016
                  • 37
                  • alex

                  #28
                  Re: How to disable Computrace in dell e6420.

                  thanks

                  Comment

                  • SACR
                    Member
                    • Jul 2019
                    • 30
                    • Malaysia

                    #29
                    Re: How to disable Computrac in dell e6420.

                    Originally posted by wallace80
                    I managed to find a version of the bios without the enterprise intel ME stuff.

                    heres a dump i made of both U52,U53 that has been updated to the latest A21 rev and has all options unlocked.
                    Can i use this BIOS files for Motherboard PAL50 LA-6594P REV 1.0?

                    Comment

                    • kairin17
                      New Member
                      • May 2023
                      • 3
                      • Philippines

                      #30
                      Re: How to disable Computrace in dell e6420.

                      hi! will this also fix my dell e6420 shutting down every 30 minutes?

                      Comment

                      • Vesko356
                        VIP Moderator
                        • Aug 2018
                        • 4386
                        • Bulgaria 🇧🇬

                        #31
                        Re: How to disable Computrace in dell e6420.

                        Originally posted by kairin17
                        hi! will this also fix my dell e6420 shutting down every 30 minutes?
                        What's the chipset - HM70? Add your Service Tag and motherboard number.

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                        Comment

                        • kairin17
                          New Member
                          • May 2023
                          • 3
                          • Philippines

                          #32
                          Re: How to disable Computrace in dell e6420.

                          Originally posted by Vesko356
                          What's the chipset - HM70? Add your Service Tag and motherboard number.

                          .
                          Sadly, I do not know what chipset you are exactly referring to. If you are referring to whether it's an Intel or Nvidia GPU embedded on it, it only has Intel HD 3000. Looking up the service tag I have doesn't show up Nvidia drivers so I suppose there's no Nvidia gpu in here. I have the 1600 x 900, no touch, 4gb ram, 320gb hdd, i5-2540m

                          Using this guide. this shows up:
                          Product SerialNumber Version
                          0K0DNP /5JKZ5R1/CN129611BC0CF6/ A02

                          so i hope that helps in identifying the motherboard number.

                          My service tag is: 5JKZ5R1

                          The things i tried to do are:
                          - Flashing various BIOS versions both via MSDOS and on Windows (A05, A08, A15, A24, A25)
                          - resetting CMOS (which i honestly think is no use since the cmos battery is dead, keeps resetting settings after i shut down the laptop and unplug ac, main battery is also broken too)
                          - swapping, reseating, trying one stick of ram

                          Which to no avail, still shuts down every 30 minutes

                          Comment

                          • autotekcr
                            New Member
                            • Jul 2023
                            • 2
                            • costa rica

                            #33
                            Re: How to disable Computrac in dell e6420.

                            hello..do you remember what is the name of this disk or if actually exists ? I had bought several dell e6420 motherboards that are used and they came for first install setup, I mean you can re-write the service tag and some other specific data...and I was wondering if using that disk this is possible...
                            cheers..

                            Comment

                            • mandrake87
                              Senior Member
                              • Jun 2022
                              • 70
                              • argentina

                              #34
                              Re: How to disable Computrac in dell e6420.

                              Originally posted by autotekcr
                              hello..do you remember what is the name of this disk or if actually exists ? I had bought several dell e6420 motherboards that are used and they came for first install setup, I mean you can re-write the service tag and some other specific data...and I was wondering if using that disk this is possible...
                              cheers..
                              this you decide?
                              Attached Files

                              Comment

                              • autotekcr
                                New Member
                                • Jul 2023
                                • 2
                                • costa rica

                                #35
                                Re: How to disable Computrac in dell e6420.

                                Originally posted by mandrake87
                                this you decide?
                                Thanks a lot my dear friend....does this utlity resets the computrace as well ?
                                cheers...

                                Comment

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