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03-02-2018, 01:29 PM
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#1 |
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Member
Join Date: Nov 2016
City & State: Rabat
My Country: Morocco
I'm a: Knowledge Seeker
Posts: 76
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HP Pro 3500 Series MT home computer
Hi guys. plssssss. HP Pro 3500 Series MT home computer. all USB Ports not working, but 5V Present . i reflow on southbridge but not result .
Last edited by karim011; 03-02-2018 at 01:31 PM.. |
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11-26-2020, 08:11 AM
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#2 |
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New Member
Join Date: Dec 2012
City & State: nairobi
My Country: kenya
I'm a: Knowledge Seeker
Posts: 13
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Re: HP Pro 3500 Series MT home computer
@karim011 did you manage to sort this i have the same problem kindly share the solution
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11-27-2020, 05:44 AM
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#3 |
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Member
Join Date: Dec 2019
City & State: Windsor, Ontario
My Country: Canada
I'm a: Knowledge Seeker
Posts: 63
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Re: HP Pro 3500 Series MT home computer
Hi. It is very possible that the upstream usb controller is damaged due esd surge. Have seen many designs where there is zero protection against such esd events. If you have a free expansion slot, consider to buy a host adapter to supply the usb port function. Otherwise you will need to review the chip that is the usb host controller or is the usb hub. Most likely that is the defective component.
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11-27-2020, 06:49 AM
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#4 |
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Member
Join Date: Dec 2019
City & State: Windsor, Ontario
My Country: Canada
I'm a: Knowledge Seeker
Posts: 63
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Re: HP Pro 3500 Series MT home computer
Are the motherboard soldered usb connectors are also not working?
Check / reset bios. Check the usb cable harness that mates with the motherboard. Is it seated correctly? |
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