So I have replaced the battery. First I ordered a battery from Mobile Sentrix on our business account. Come to find out their batteries are not OEM, and after testing it had a charge but the battery would not charge when plugged into the oem 96w charger. So we assumed the battery was defective and asked them send a replacement, which they did, so they sent another one, tested that and nope same issue, battery doesn't charge. It just shows the charger plugged in and the battery status as NOT CHARGING, with 0 cycles.
So we returned that assuming well its not OEM so nevermind, so I decided to order an OEM Battery.
Battery came in two days ago. Plugged in and guess what..
SAME DAMN ISSUE, NOT CHARGING.
So now I am confused what could be the issue? Could someone point me in the right direction to see whats the deal? It seems the Logic board may be the culprit but should be an easy fix since the board powers on etc on a battery with good cells on it.
Also I have swapped out the USB C connectors with new ones and same issue is still there. So I wanted to rule out that as well.
A little guidance would be appreciated if someone has experienced this before.
So we returned that assuming well its not OEM so nevermind, so I decided to order an OEM Battery.
Battery came in two days ago. Plugged in and guess what..
SAME DAMN ISSUE, NOT CHARGING.
So now I am confused what could be the issue? Could someone point me in the right direction to see whats the deal? It seems the Logic board may be the culprit but should be an easy fix since the board powers on etc on a battery with good cells on it.
Also I have swapped out the USB C connectors with new ones and same issue is still there. So I wanted to rule out that as well.
A little guidance would be appreciated if someone has experienced this before.
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