Hi again,
I need some help to troubleshoot this 49 inch Samsung 4K... so, the tv is power up when mains cable is plugged-in without using the remote or the power switch. The LED backlight is on but no image (blank screen). The red power indicator is flickering when the remote is used and power off the unit but after few seconds restart by itself. Inspected the power supply board (BN44-00953B) no components damaged and at CNM 801 connector measured the voltages without the mainboard connected:
pin 1) NC, 2) ANA_DIM=2.81V, 3),5),7) and 9) A13V=12.77V, pin4) OD_ON/OFF=0V, 6) BLU_PMW= 3.05V, 8) POWER ON_OFF=3.90V . STB 11.88V= 12.77V
Anything suspicions so far...?
Connected mainboard cable and display cables, performed factory reset (on remote: Mute, 1, 8, 2 and Power ) the tv restarted with sound "please select your language” message…but no image on the screen !!! Power off using the remote but again same restart !!! Tried to power up with the display cables disconnected from mainboard ...same result. At this point I decided to purchase (e-bay) a new board, same P/N, (supposedly new-unused spare part)... just installed and unfortunately exactly same outcome : backlight on, no image and without any factory reset the new mainboard power up with same sound..." to select the language" !!! Questions : how can I check if the power supply or the display are defective ...is kind of hard to measure voltages on that CNM 801 connector when the MB cable is attached...can the mainboard behave "normally" (power off and remains off) without the (EDID) display connected??...Thanks again!
I need some help to troubleshoot this 49 inch Samsung 4K... so, the tv is power up when mains cable is plugged-in without using the remote or the power switch. The LED backlight is on but no image (blank screen). The red power indicator is flickering when the remote is used and power off the unit but after few seconds restart by itself. Inspected the power supply board (BN44-00953B) no components damaged and at CNM 801 connector measured the voltages without the mainboard connected:
pin 1) NC, 2) ANA_DIM=2.81V, 3),5),7) and 9) A13V=12.77V, pin4) OD_ON/OFF=0V, 6) BLU_PMW= 3.05V, 8) POWER ON_OFF=3.90V . STB 11.88V= 12.77V
Anything suspicions so far...?
Connected mainboard cable and display cables, performed factory reset (on remote: Mute, 1, 8, 2 and Power ) the tv restarted with sound "please select your language” message…but no image on the screen !!! Power off using the remote but again same restart !!! Tried to power up with the display cables disconnected from mainboard ...same result. At this point I decided to purchase (e-bay) a new board, same P/N, (supposedly new-unused spare part)... just installed and unfortunately exactly same outcome : backlight on, no image and without any factory reset the new mainboard power up with same sound..." to select the language" !!! Questions : how can I check if the power supply or the display are defective ...is kind of hard to measure voltages on that CNM 801 connector when the MB cable is attached...can the mainboard behave "normally" (power off and remains off) without the (EDID) display connected??...Thanks again!
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