Pioneer VSX-3300 Receiver Wont Power On

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  • thetonywarren
    Senior Member
    • Feb 2013
    • 149
    • USA

    #1

    Pioneer VSX-3300 Receiver Wont Power On

    Have a colleagues Pioneer VSX-3300, it wont power on, hasnt for a number of years, but just now trying to figure out what's going on with it.

    It has 120V input and I have followed that 120V to a small board that appears to have a small transformer and a relay among a few other components I dont think the relay is changing state which I believe turns on the receiver, but this is all speculation.....

    I have downloaded the repair guide, which I have attached to this post, but I am having a hard time following it.... Can someone please offer any advice on what to check? Im pretty proficient with a multimeter and am good at soldering as well, so im not afraid of taking anything out of circuit to check if needed....

    Any help is appreciated.

    Thanks!
    Attached Files
    Last edited by thetonywarren; 12-28-2021, 01:31 PM.
  • CapLeaker
    Leaking Member
    • Dec 2014
    • 8022
    • Canada

    #2
    Re: Pioneer VSX-3300 Receiver Wont Power On

    I guess you have to be a bit more specific. Is it totally dead, is it in protect mode, are any fuses blown, is the power switch working, etc.
    Last edited by CapLeaker; 12-28-2021, 04:12 PM.

    Comment

    • thetonywarren
      Senior Member
      • Feb 2013
      • 149
      • USA

      #3
      Re: Pioneer VSX-3300 Receiver Wont Power On

      Ok, I can definitely be more specific. It seems totally dead, but it has 120v power, and I can follow that 120v power to a relay assembly board inside, which seems to go through a small transformer and I think should turn on a relay, which powers the rest of the board. I have attached a picture of the relay assembly diagram, which I think is where at least some of the problems stem from.

      It looks like the small relay on this relay assembly board is a 12v relay, I assume it should be getting around 12v from the transformer to trigger the relay and turn the unit on....It looks like it's a bit low to me, around 11v, As a side note, I also jumped/shorted out the contacts on the relay and I was able to get the unit to turn on with the power button, so something is preventing this relay from changing state......again, any help is appreciated, and I can do more testing and/or checking, with guidance of course...
      Attached Files

      Comment

      • budwich
        Badcaps Legend
        • Jul 2015
        • 3097
        • Canada

        #4
        Re: Pioneer VSX-3300 Receiver Wont Power On

        the diagram shows a 15.7v point that feeds the relay.... what are you reading there and how are you measuring that point?
        Also the "5v" point comes off that area too.... what are those measuring? A good chance that the caps (c552) is bad..... maybe.
        Can you check that with your meter (cap function).
        Last edited by budwich; 12-29-2021, 10:35 AM.

        Comment

        • eccerr0r
          Solder Sloth
          • Nov 2012
          • 8678
          • USA

          #5
          Re: Pioneer VSX-3300 Receiver Wont Power On

          How are you measuring 11V, 11V is typically sufficient to engage a 12V relay,

          Are you getting +5V to the system (J9 pins 1 and 2, or at least +5.6V at the emitter of Q551)?

          Comment

          • thetonywarren
            Senior Member
            • Feb 2013
            • 149
            • USA

            #6
            Re: Pioneer VSX-3300 Receiver Wont Power On

            Ok, so it doesnt look like Im getting the correct voltages at the ribbon cable that should have at least 5 volts, Im not sure which leg of Q551 is the emitter, but I tested at all three legs and none of them are showing around 5.6 volts, they are testing at 2.7v, 2.7v, and 3.4 volts, btw, Im assuming these are DC measurements? not AC voltage? Or am I completely wrong.....

            Also, here's a couple of quick videos of what im working with and how Im testing...

            https://youtu.be/1BmHXqOzzrg

            and

            https://youtu.be/MG6TrXVZsWQ

            Comment

            • eccerr0r
              Solder Sloth
              • Nov 2012
              • 8678
              • USA

              #7
              Re: Pioneer VSX-3300 Receiver Wont Power On

              There was someone on another forum that was doing tests with the chassis ground and it just so happens the chassis ground is useless for measuring. Ended up having to throw out all the measurements as invalid! In modern devices, this is less of a concern because it's typically connected to negative anyway. To be certain, all of the electrolytic capacitors on that board - the negative terminal - should all be connected to ground and you can use that as the reference point.

              That transistor Q551 might be that C3377 TO-92, so if facing the flat side and pins downwards, the leftmost is emitter, center is collector, and right is base. Because you're getting low voltages on everything (assuming the above is checked) I'd suspect R569 fried. R569 supposedly is that one parallel to the longest edge of the board that's closest to the big capacitor.

              and that's pushing it for a ½W unit...

              Do test the transistor as well, diode check the junctions and make sure it's not shorted.
              Last edited by eccerr0r; 12-29-2021, 12:13 PM.

              Comment

              • thetonywarren
                Senior Member
                • Feb 2013
                • 149
                • USA

                #8
                Re: Pioneer VSX-3300 Receiver Wont Power On

                tested everything again, with using the negative on the capacitor negative terminal and get the same readings.....I then took R569 out of circuit and it's measuring at around 82 ohms.......

                Comment

                • lotas
                  Badcaps Legend
                  • Jan 2016
                  • 4479
                  • Russia

                  #9
                  Re: Pioneer VSX-3300 Receiver Wont Power On

                  Is your switch set to 120v correctly?
                  Attached Files

                  Comment

                  • thetonywarren
                    Senior Member
                    • Feb 2013
                    • 149
                    • USA

                    #10
                    Re: Pioneer VSX-3300 Receiver Wont Power On

                    There actually is no switch for 120/240, it's 120v only......

                    Comment

                    • R_J
                      Badcaps Legend
                      • Jun 2012
                      • 9528
                      • Canada

                      #11
                      Re: Pioneer VSX-3300 Receiver Wont Power On

                      Start by replacing C552, it is likely open and causing ALL the voltages to be low. You need about 16VDC across C552

                      Comment

                      • lotas
                        Badcaps Legend
                        • Jan 2016
                        • 4479
                        • Russia

                        #12
                        Re: Pioneer VSX-3300 Receiver Wont Power On

                        Try to solder the legs of the transformer, ring cracks may form (cold soldering).

                        Comment

                        • thetonywarren
                          Senior Member
                          • Feb 2013
                          • 149
                          • USA

                          #13
                          Re: Pioneer VSX-3300 Receiver Wont Power On

                          I replaced C552, actually it was one of the first things I did, and I only have 11.3v across C552

                          Comment

                          • thetonywarren
                            Senior Member
                            • Feb 2013
                            • 149
                            • USA

                            #14
                            Re: Pioneer VSX-3300 Receiver Wont Power On

                            I just re-soldered all the legs of the transformer, no change..... still 11.3v

                            Comment

                            • R_J
                              Badcaps Legend
                              • Jun 2012
                              • 9528
                              • Canada

                              #15
                              Re: Pioneer VSX-3300 Receiver Wont Power On

                              Measure the AC voltage across pins 4 and 7 of the transformer, it should be at least 11VAC, Check that you don't have an open or shorted diode D551 ~ D554

                              Comment

                              • lotas
                                Badcaps Legend
                                • Jan 2016
                                • 4479
                                • Russia

                                #16
                                Re: Pioneer VSX-3300 Receiver Wont Power On

                                If you cut the track, the voltage rises to C 552.
                                Attached Files
                                Last edited by lotas; 12-29-2021, 02:21 PM.

                                Comment

                                • thetonywarren
                                  Senior Member
                                  • Feb 2013
                                  • 149
                                  • USA

                                  #17
                                  Re: Pioneer VSX-3300 Receiver Wont Power On

                                  AC voltage on pins 4 and 7 of the transformer are reading 10.9VAC

                                  Comment

                                  • thetonywarren
                                    Senior Member
                                    • Feb 2013
                                    • 149
                                    • USA

                                    #18
                                    Re: Pioneer VSX-3300 Receiver Wont Power On

                                    All 4 diodes D551-D554 check out ok, neither open or shorted......

                                    Comment

                                    • R_J
                                      Badcaps Legend
                                      • Jun 2012
                                      • 9528
                                      • Canada

                                      #19
                                      Re: Pioneer VSX-3300 Receiver Wont Power On

                                      If you are measuring 11vac feeding the diodes, you should have about 15.5 volts Dc across the capacitor. Do R569 or R570 or Q551 seem to get warm/hot? You should have about 5v across D555 so maybe the zener is bad C551 is bad
                                      Unplug J9 and see if the voltages come up
                                      Last edited by R_J; 12-29-2021, 02:40 PM.

                                      Comment

                                      • lotas
                                        Badcaps Legend
                                        • Jan 2016
                                        • 4479
                                        • Russia

                                        #20
                                        Re: Pioneer VSX-3300 Receiver Wont Power On

                                        Originally posted by thetonywarren
                                        All 4 diodes D551-D554 check out ok, neither open or shorted......
                                        Diodes, zener diodes, transistors may be leaking or cut off under voltage, load, and the multimeter will not show this.

                                        Comment

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