Go Back   Badcaps Forums > Troubleshooting Hardware & Devices and Electronics Theory > Troubleshooting Game Consoles & Other Weird Devices
Register FAQ Calendar Search Today's Posts Mark Forums Read

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 05-28-2020, 04:39 AM   #1
Badcaps Veteran
dicky96's Avatar
Join Date: Mar 2017
City & State: Sunny Gran Canaria
My Country: Spain
Line Voltage: 220V 50Hz
I'm a: Professional Tech
Posts: 704
Default Sad tale of a PS4 - no video output

OK guys, firstly I am no expert one these games consoles. I fixed one PS4 slimline last month, which is the first one I ever looked at, but that obviously had a broken HDMI connector so it was just a microsoldering job.

This one is a PS4 Pro. it is two months old, bought from Game

Basically this slipped off a bed and landed on the floor. The only visible damage is to the LAN port. You can insert a LAN cable and it clicks firmly in place but it is a bit tricky to remove.

But since the accident the PS4 has no video output on the HDMI. When I turn it on the power button it lights blue, I hear the HDD spin up sounding normal, the button goes dim-blue-dim-white, and stays white - but I don't get any picture

As I recall this is what the one with a broke HDMI connector did, but this one looks fine.

I haven't opened it up and I suggest the customer attempts to take it back to Game to see if they will change it. She says Game are making it difficult to process the return when she phones the shop where she bought it they were generally unhelpful and said she has to use the website, but she is having problems doing that (I don't know the details)

So what do you guys suggest is the best option?
Attached Images
File Type: jpg IMG_20200528_112143.jpg (536.4 KB, 23 views)

Last edited by dicky96; 05-28-2020 at 04:40 AM..
dicky96 is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump Technical Forums 2003 - 2020
Powered by vBulletin ®
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
All times are GMT -6. The time now is 12:13 PM.
Did you find this forum helpful?