Good day folks. Just thought I'd open up this discussion mostly out of curiosity to see if anyone else had this issue on Asus ROG laptops...or any other laptop for that matter.
The problem is the touchpad is completely dead and I'm suspecting it's a hardware failure: it's not showing up in Device Manager in any way, it doesn't work under Hirens and no amount of restarts and driver reinstalls got it going again. The touchpad has a 4 pin ribbon connector, so I think it's an I2C connection (SDA,SCL,GND,VCC). The ribbon cable looks fine (though this could be misleading and it could STILL be bad) and the laptop had no liquid damage, so the touchpad somehow failed. It's worth mentioning the laptop was booked in as dead and it was reballed by one of our guys here and that brought it back to life indeed, except it's still got this issue....maybe the heat upset something else...
Anyone else had this issue before and if so, have you managed to solve it ? Thank you.
The problem is the touchpad is completely dead and I'm suspecting it's a hardware failure: it's not showing up in Device Manager in any way, it doesn't work under Hirens and no amount of restarts and driver reinstalls got it going again. The touchpad has a 4 pin ribbon connector, so I think it's an I2C connection (SDA,SCL,GND,VCC). The ribbon cable looks fine (though this could be misleading and it could STILL be bad) and the laptop had no liquid damage, so the touchpad somehow failed. It's worth mentioning the laptop was booked in as dead and it was reballed by one of our guys here and that brought it back to life indeed, except it's still got this issue....maybe the heat upset something else...
Anyone else had this issue before and if so, have you managed to solve it ? Thank you.
Comment