asus x550vxk touchpad not recognized

[caprigtx]

asus x550vxk touchpad not recognized.

Touchpad is not working at all , even in the bios its not working.

any one idea,s ???

[SMDFlea]

Re: asus x550vxk touchpad not recognized

asus x550vxk touchpad not recognized.

Touchpad is not working at all , even in the bios its not working.

any one idea,s ???

Check the ribbon cable for damage,do you have continuity between both connectors.Do you have cntinuity to the EC chip from the pins. Test the resistance also

[caprigtx]

Re: asus x550vxk touchpad not recognized

Check the ribbon cable for damage,do you have continuity between both connectors.Do you have cntinuity to the EC chip from the pins. Test the resistance also

Cable is oke , tomorrow i pull the mainbord out.

[mon2]

Re: asus x550vxk touchpad not recognized

Review the voltage on each trackpad connector pin.

[caprigtx]

Re: asus x550vxk touchpad not recognized

Review the voltage on each trackpad connector pin.

The results

[Stevedb]

Re: asus x550vxk touchpad not recognized

Flex of connector on picture is not inserted full it must be much deeper. Reseat the flex