Sony KD-70X690E Very Dim

tmelhiser · 05-23-2022, 08:34 PM

My Sony KD-70X690E has started behaving strange. The system takes a very long time to turn on. Once it is on, the display is very dim and seems to be very blue.

All HDMI ports behave the same, as well as the built in apps, and the menus.

The audio seems to be fine, as does the wireless connection.

I have tried doing a factory reset in the picture/color areas but the same result is seen. The main Sony logo is not seen during boot, despite being set to display.

I know this is very little to go on, so are there any next steps that can be done to better help diagnose what the issue is?

Thanks in advance.

-Travis

**dskall** · 05-23-2022, 09:21 PM

Picture of the problem would help.

**neilc6** · 05-24-2022, 02:29 PM

X690E series have backlights that turn blue. They may also burn out and give 6 blink error code. https://techhometravel.com/lg-49uj65...e-purple-tint/ Extremely difficult to remove the panel on a 70 in TV without damaging it.

05-23-2022, 08:34 PM	#1
tmelhiser New Member Join Date: May 2022 City & State: AUSTIN My Country: United States I'm a: Knowledge Seeker Posts: 2	Sony KD-70X690E Very Dim My Sony KD-70X690E has started behaving strange. The system takes a very long time to turn on. Once it is on, the display is very dim and seems to be very blue. All HDMI ports behave the same, as well as the built in apps, and the menus. The audio seems to be fine, as does the wireless connection. I have tried doing a factory reset in the picture/color areas but the same result is seen. The main Sony logo is not seen during boot, despite being set to display. I know this is very little to go on, so are there any next steps that can be done to better help diagnose what the issue is? Thanks in advance. -Travis

05-23-2022, 09:21 PM	#2
dskall Badcaps Veteran Join Date: Oct 2016 City & State: Bakersfield ca. My Country: usa Line Voltage: 120VAC 60Hz I'm a: Knowledge Seeker Posts: 2,901	Re: Sony KD-70X690E Very Dim Picture of the problem would help. __________________ I assume no responsibility for any stupid suggestions I might post.

05-24-2022, 02:29 PM	#3
neilc6 Badcaps Veteran Join Date: Nov 2015 City & State: BC My Country: Canada I'm a: Knowledge Seeker Posts: 1,404	Re: Sony KD-70X690E Very Dim X690E series have backlights that turn blue. They may also burn out and give 6 blink error code. https://techhometravel.com/lg-49uj65...e-purple-tint/ Extremely difficult to remove the panel on a 70 in TV without damaging it.

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