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KDL46W905A , using iPhone as a mobile hot spot help .

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    KDL46W905A , using iPhone as a mobile hot spot help .

    Hi all

    Customer was using like this before i repaired TV .

    Carried out a complete reset at workshop , therefore all settings lost .

    Spent at least half an hour trying to set up her iPhone as a hot spot last night after delivering TV back but couldn't work it out .

    Anyone know the correct procedure .

    I also suggested she checks out the Sony consumer support site .

    #2
    Re: KDL46W905A , using iPhone as a mobile hot spot help .

    Just had an update from customer .

    Managed to get her old iPhone to work ,but having issues with her new one .

    I did check for software updates when i had TV at workshop , but latest version already installed .

    Comment


      #3
      Re: KDL46W905A , using iPhone as a mobile hot spot help .

      It's her new iPhone 13 that she is having issues with .

      Comment


        #4
        Re: KDL46W905A , using iPhone as a mobile hot spot help .

        no clue, wonder if her new phone might not support the older tv.

        Comment


          #5
          Re: KDL46W905A , using iPhone as a mobile hot spot help .

          Originally posted by zen View Post
          Spent at least half an hour trying to set up her iPhone as a hot spot last night after delivering TV back but couldn't work it out .

          Anyone know the correct procedure .
          What did you do ? What could you not work out ?
          It might be different on the 13 but it was Settings > Mobile Data > Personal Hotspot or Settings > Personal Hotspot

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            #6
            Re: KDL46W905A , using iPhone as a mobile hot spot help .

            think I interpreted it wrong, looks like you mean she was using 13 before the reset.

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              #7
              Re: KDL46W905A , using iPhone as a mobile hot spot help .

              if the TV is detecting the device as the only source of energy, but cannot connect. Restoring your Wi-Fi settings to their defaults should fix the issue. You must enter a correct password to log in.

              Comment


                #8
                Re: KDL46W905A , using iPhone as a mobile hot spot help .

                Hi & thanks again for advice .

                Just to be clear , she can connect & use her older model iPhone , but not the 13 .

                Suspect it may be a compatibility issue ,but no later update available for TV .

                She is currently in contact with Sony consumer support .

                Will update with more info ,or hopefully a solution .

                Comment


                  #9
                  Re: KDL46W905A , using iPhone as a mobile hot spot help .

                  ok, yes prolly compatibility thing.

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