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Old 07-02-2022, 08:05 AM   #1
Ritchie_Uk
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Default Ticketing System / Software

Hi there

Business seems to be picking up now, and instead of Excel Spreadsheets I am wondering if anybody can recommend a Customer Database system, where I can also enter in Information please?

I dont want Cloud, but Normal Software that will have Updates and a Stand-alone piece of Software

Linux or Windows,I'm not worried

Ideally Winblows tho

Thanks
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Old 07-02-2022, 07:57 PM   #2
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Default Re: Ticketing System / Software

osTicket is a linux version that comes to my mind.
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Old 07-04-2022, 10:23 AM   #3
Ritchie_Uk
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Default Re: Ticketing System / Software

Hi CapLeaker Thanks for your response

Let me check it out

Have you used it?

Last edited by Ritchie_Uk; 07-04-2022 at 10:26 AM..
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Old 07-04-2022, 04:04 PM   #4
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Default Re: Ticketing System / Software

Have you considered something web-based? Plenty of solutions out there. You can run them locally on a WAMP stack if you don't want to put it on a server...
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Old 07-07-2022, 04:15 PM   #5
Ritchie_Uk
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Default Re: Ticketing System / Software

Hi Shovenose - No I havnt considered a web based one

Do you have any recommendations that you have tried or know are good please?
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Old 07-08-2022, 02:55 PM   #6
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Default Re: Ticketing System / Software

Quote:
Originally Posted by Ritchie_Uk View Post
Hi CapLeaker Thanks for your response

Let me check it out

Have you used it?
I tried it and worked good. It depends really on what your business needs.
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Old 07-08-2022, 11:12 PM   #7
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Default Re: Ticketing System / Software

Web based on your own server, not some 'cloud'. Can be set up on a local server with no internet access if you want. Not free but works well. I've used it for years. It was made around PC repair, but can be customized for pretty much any platform.

http://pcrepairtracker.com/page/?ap_id=pcrt
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Old 07-18-2022, 06:41 PM   #8
Ritchie_Uk
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Default Re: Ticketing System / Software

Sorry for the delay

Thankyou Topcat
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