Badcaps.net Forum
Go Back   Badcaps Forums > Troubleshooting Hardware & Devices and Electronics Theory > General Electronics Technical Discussion
Register FAQ Calendar Search Today's Posts Mark Forums Read

 
Thread Tools Display Modes
Old 02-09-2020, 06:33 AM   #1
sew333
Member
 
Join Date: Apr 2017
City & State: Wrrrr
My Country: Poland
I'm a: Knowledge Seeker
Posts: 23
Default Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

Monitor:AORUS AD27QD
Cpu: i7-9900K stock 4.7 with Noctua NH-D15
Gpu: Rtx 2080 Ti Aorus Xtreme Waterforce ( stock no oc,temps max 63C on load )
Ram: 32gb 2x16 GB DDR4 GSKILL 3000MHZ XMP
Psu: Seasonic Ultra Prime Titanium 850W
mb: Asus Prime Z390-A
SSD: Crucial 1TB
HDD: WB BLUE 1 TB
Case: Cooler Master Cosmos C700P

Hi. My question. I had a crash in Metro Exodus after 20 hours ,during exiting to MAIN MENU. Black screen,crash to desktop and unexpected reboot.

After crash to desktop i decided to log out from system and log back in again,and then system rebooted unexpectedly.

Why system rebooted after the crash? It happened once. Before reboot file appeared: --> PoW32kwatchdog.dmp
But i found this in windows/livekernelreports/PoW32kwatchdog.dmp <======== ( 1,8GB )
"a callout to win32k did not return promptly" windbg read


[IMG]htt****************************
[IMG]ht************************************

I tested other games no single issue. Memtest86 no errors,ramtest fine.realbench ok. I cant reproduce issue ,it happened once. But i am bit worried about that reboot ( Kernel 41 ).

Any ideas?

Last edited by SMDFlea; 02-20-2020 at 08:19 AM..
sew333 is offline   Reply With Quote
Old 02-09-2020, 08:07 AM   #2
diif
Badcaps Veteran
 
Join Date: Feb 2014
City & State: Midlands
My Country: England
I'm a: Professional Tech
Posts: 4,554
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

If you want people to read you log, please add your screenshots at a decent size using the "Go Advanced button" then the paper clip, they are too small to see.

It happened once after a crash and you can't reproduce it. I wouldn't worry.
diif is offline   Reply With Quote
Old 02-09-2020, 08:52 AM   #3
sew333
Member
 
Join Date: Apr 2017
City & State: Wrrrr
My Country: Poland
I'm a: Knowledge Seeker
Posts: 23
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[url]htt********************************

[url]http*********************************

"A callout to Win32K did not return properly"

Last edited by SMDFlea; 02-20-2020 at 08:08 AM..
sew333 is offline   Reply With Quote
Old 02-09-2020, 09:50 AM   #4
diif
Badcaps Veteran
 
Join Date: Feb 2014
City & State: Midlands
My Country: England
I'm a: Professional Tech
Posts: 4,554
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

Has it happened again since your post on Beepingcomputer on the 6th of January ?
diif is offline   Reply With Quote
Old 02-09-2020, 10:31 AM   #5
RJARRRPCGP
Badcaps Veteran
 
Join Date: Jul 2004
City & State: North Springfield, Vermont
My Country: USA
Line Voltage: 118-127V 59-63.5 Hz-> actualizo: pérdido de voltaje
I'm a: Knowledge Seeker
Posts: 5,028
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

About the message of an unexpected reboot, I would disable "fast boot".

Try:

Code:
powercfg -H off
__________________
Asus P6T6 WS Revolution

Core i7 Extreme "Bloomfield" 965

Asus Strix GeForce GTX 970

Windows 7 SP1

SoundBlaster ZXR

Corsair TX850M PSU

Looks like I have a laptop that kills a desktop PC!

Received on November 4, 2019:
MSI GF63 Thin 9SC-649US


"There's nothing more unattractive than a chick smoking a cigarette" -Topcat

"Don't eat yellow snow!" -Salem

"did I see a chair fly? I think I did! Time for popcorn!" -ratdude747
RJARRRPCGP is online now   Reply With Quote
Old 02-09-2020, 12:39 PM   #6
sew333
Member
 
Join Date: Apr 2017
City & State: Wrrrr
My Country: Poland
I'm a: Knowledge Seeker
Posts: 23
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

I am not sure if that was caused by hardware of software?
sew333 is offline   Reply With Quote
Old 02-19-2020, 03:49 PM   #7
sew333
Member
 
Join Date: Apr 2017
City & State: Wrrrr
My Country: Poland
I'm a: Knowledge Seeker
Posts: 23
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[url]https://*****************************************

Last edited by SMDFlea; 02-20-2020 at 08:07 AM.. Reason: removed
sew333 is offline   Reply With Quote
Old 02-19-2020, 08:57 PM   #8
lti
Badcaps Veteran
 
lti's Avatar
 
Join Date: May 2011
City & State: Windsor, Colorado
My Country: United States
I'm a: Hobbyist Tech
Posts: 1,947
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[QUOTE=sew333;943444][url]htt****************************************

There's another image host to add to my hosts file. Now I can't open Firefox because it tries to "help" and reopen the malicious website that link redirected to.

Last edited by SMDFlea; 02-20-2020 at 08:08 AM..
lti is offline   Reply With Quote
Old 02-20-2020, 08:09 AM   #9
SMDFlea
Moderator
 
Join Date: Jan 2018
City & State: York
My Country: UK
I'm a: Knowledge Seeker
Posts: 3,709
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[QUOTE=lti;943481]
Quote:
Originally Posted by sew333 View Post
[url]htt****************************************

There's another image host to add to my hosts file. Now I can't open Firefox because it tries to "help" and reopen the malicious website that link redirected to.
Sorry, those links have been edited out .
SMDFlea is offline   Reply With Quote
Old 02-20-2020, 08:10 AM   #10
SMDFlea
Moderator
 
Join Date: Jan 2018
City & State: York
My Country: UK
I'm a: Knowledge Seeker
Posts: 3,709
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

Quote:
Originally Posted by sew333 View Post
[url]https://*****************************************
Post your images directly here please, not on some shitty image hosting site .

Last edited by SMDFlea; 02-20-2020 at 08:19 AM..
SMDFlea is offline   Reply With Quote
Old 02-20-2020, 04:31 PM   #11
sew333
Member
 
Join Date: Apr 2017
City & State: Wrrrr
My Country: Poland
I'm a: Knowledge Seeker
Posts: 23
Default Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.



1 arrow: 3 driver crashes from a game with black screen,CTD,turning circle instead of arrow
2 arrow:winlogon, i decide to ctrl alt delete , log out and log back again in
3 arrow: kernel 41 power and weird reboot


Only find this after reboot:
C:/Windows/livekernelreports/pow32kwatchdog.dmp <---was created


So it was bsod propably? But i nothing here:C:/windows/memory.dmp <--no exist
sew333 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



Badcaps.net Technical Forums © 2003 - 2020
Powered by vBulletin ®
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
All times are GMT -6. The time now is 08:09 PM.
Did you find this forum helpful?