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LG 55LA740V Intermittent backlight band troubleshooting help.

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    LG 55LA740V Intermittent backlight band troubleshooting help.

    Hi!

    I have an intermittent issue with my LG 55LA740V LED TV that I would like some help diagnosing. Any ideas welcome.

    A dark vertical band with about 1/6th of the screen width (probably a single LED strip) appears maybe 50% of the times I turn on the TV - the other 50%, it works just fine.

    This is in detail what happens.

    1. Power on - the panel goes up to high brightness. No band, all LED:s seem just fine.
    2. It shows the LG Logo, and starts lowering the brightness of the panel.
    3. The TV finishes booting and starts showing input.
    4. The dark vertical band appears!
    5. On the power/LED driver board (EAX64905801), a diagnostic LED LD701 starts repeatedly flashing four times. (This does NOT happen when the TV starts up normally, so the boards "knows" something is going on.
    6. At the top of the power board, there are two ribbon connectors that goes into the panel with a total of 6 driver voltages pins. 5 of them measures about 50V, and one (no. 3) measures only 7V. At normal startup, all of them measures 50V. Unfortunately I have not been able to measure the pins without the panel attached, since the TV seems to shutdown this output quickly and shows another repeating "3 blink" on the little red led on the power board.

    Questions:

    What does the red led "4 blink" sequence on the power board really mean. Anybody with a service manual? This would really be interesting to know.
    Is there any service menu on the LG 55LAxxx televisions that can help me?

    Theories:

    1. Defective EAX64905801 Power/LED Driver board. Solution: Get a new and change it - easy and quite cheap to try.

    2. The LED strip in question is defective and somehow causes the driver board to output only 7V. Maybe the led 4-flash tells something about this. Solution: Change the LED strip - harder, but can be done.

    3. Some odd error in the mainboard causes the local dimming to tell the power board to dim the actual LED strip. Seems quite far-fetched.

    //Thomas Heder, Sweden
    Attached Files

    #2
    Re: LG 55LA740V Intermittent backlight band troubleshooting help.

    Can see the pictures of the whole back side of the TV so we can see all the board?
    Straight shot pictures of both sides of the Power supply/LED driver board and close up in the area of the LED connectors?
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment


      #3
      Re: LG 55LA740V Intermittent backlight band troubleshooting help.

      I would swap wire no.3 with let's say no.4 and see if problem moves to no.4 or stays at no.3.
      If it moves then you know it's time to check the led strips,if it stays,well you get the idea..
      Proud owner of dozens of broken TV's and many,many,many boards.


      Our website and passion:http://hollenhundshepherds.com/

      Comment


        #4
        Re: LG 55LA740V Intermittent backlight band troubleshooting help.

        Lg eay62811001 (eax64905801(1.8)) ps.
        You can also take the DCV reading on the Cathode of the LED strings return pins VC_1~6 (you have six strings of the LEDs) to see what you have.

        Pictures provided by shopjimmy.
        Attached Files
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment


          #5
          Re: LG 55LA740V Intermittent backlight band troubleshooting help.

          Originally posted by budm View Post
          Lg eay62811001 (eax64905801(1.8)) ps.
          You can also take the DCV reading on the Cathode of the LED strings return pins VC_1~6 (you have six strings of the LEDs) to see what you have.

          Pictures provided by shopjimmy.
          Thank you for your replies. I have some pictures and can upload them later, but I don't really think that they say anything more than the picture uploaded by budm (thanks for this).

          (I am a software engineer by heart so I am kind of doing this with a "how damn hard could it be" attitude - so be gentle... ;-) )

          Now, the measurements I did was the voltage between the VC_1-6 and LED+, where "VC_3" read 7V and the others 50V. Should I rather measure between the pins and ground? Will that give me more information?

          I actually had the idea of swapping the black and white output flat cables to see if the problem moved to the other screen half, but then I realised that for some reason the pins seem to be mirrored with respect of the VC_x and LED+.

          BR
          //Thomas

          Comment


            #6
            Re: LG 55LA740V Intermittent backlight band troubleshooting help.

            The idea of swapping one of the VC-x connection seems a reasonable point in seeing if you move the fault on the screen. It does look like at the moment that you are have a bad string of leds which is why the one voltage is different. Local dimming may be comming on because it's detected a led fault.
            Willing to help but I'm no expert.

            Comment


              #7
              Re: LG 55LA740V Intermittent backlight band troubleshooting help.

              What is interesting is that on initial power up, before the logo is shown, the complete screen lights up - including the area that is darker.
              It is after the logo has disappeared and the current input is being shown that the darker band appears.

              //Thomas

              Comment


                #8
                Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                Have a look at this. For sure I can not swap the cables since the pin-out on the connectors are mirrored?

                One idea would be to try to fit the cables 180 degrees around, since the pins then would be in the right places. Not sure that this is even physically possible though. Don't want to fry anything...

                Sorry for the blurry image...
                Attached Files

                Comment


                  #9
                  Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                  Originally posted by heder View Post
                  Thank you for your replies. I have some pictures and can upload them later, but I don't really think that they say anything more than the picture uploaded by budm (thanks for this).

                  (I am a software engineer by heart so I am kind of doing this with a "how damn hard could it be" attitude - so be gentle... ;-) )

                  Now, the measurements I did was the voltage between the VC_1-6 and LED+, where "VC_3" read 7V and the others 50V. Should I rather measure between the pins and ground? Will that give me more information?

                  I actually had the idea of swapping the black and white output flat cables to see if the problem moved to the other screen half, but then I realised that for some reason the pins seem to be mirrored with respect of the VC_x and LED+.

                  BR
                  //Thomas
                  The Voltage readings will be between the chassis GND and those return pins.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment


                    #10
                    Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                    Did you ever figure this out?
                    I have pretty much the same problem (slightly different TV 55LS4500) with a light labeled LD701 flashing 4 times when parts of the led strips have gone dim. And it's not always the same ones, although its always on the top, sometimes different sides, sometimes all of them. It seems to happen either when there's no input and I turn on the TV, but when I have an HDMI plugged in or something, it seems to work fine with no dimming until I pull the HDMI cord.

                    Comment


                      #11
                      Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                      Two things.
                      First when you pull out the HDMI lead, is this flexing the mainboard. Try tapping the mainboard to see if the leds go on and off.

                      Secondly is there some form of grounding problem. Eg if you were to pull out the other end of the HDMI cable (not TV end) would the leds dim again?
                      Last edited by dick_barton; 11-24-2016, 09:05 AM.
                      Willing to help but I'm no expert.

                      Comment


                        #12
                        Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                        Do you have a picture of the screen when the leds dim?
                        Willing to help but I'm no expert.

                        Comment


                          #13
                          Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                          Okay so a little update, my bars are horizontal, not vertical. I don't think that it actually has to do with the HDMI input anymore. When I turn the TV on, everything works fine for about 5-10 seconds, until the TV boots up and it shows what input is on. After that there is a slight flash and the bars/parts of bars appear. Sometimes only half or parts of the bar appear and then another couple seconds later the other parts appear. I really don't think it's burnt out or shorted LEDs because they all seem to work perfectly at the beginning. Here's a picture. This is the worst that it gets.
                          Attached Files

                          Comment


                            #14
                            Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                            Hello i have the exact same problem, the TV is an LG 55LA790V same backlight and internals ( i have already replaced psu/led driver ), black bar appears very often and always in the same place when it appears. Did someone figure how to repair ?

                            Help would be greatly appreciated.

                            Roman

                            Comment


                              #15
                              Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                              [QUOTE=Mano84;775269]Hello i have the exact same problem, the TV is an LG 55LA790V same backlight and internals ( i have already replaced psu/led driver ), black bar appears very often and always in the same place when it appears. Did someone figure how to repair ?

                              Help would be greatly appreciated.

                              Roman

                              Attached Files

                              Comment


                                #16
                                Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                                To give closure for my problem (slightly different tv version LG55LS4500), the thing that was causing the bands were the LED strips. I ended up just replacing the LED strips (they were on the sides, causing bands from left to right). If your led strips are on the top and bottom, they might be a likely culprit.

                                Comment


                                  #17
                                  Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                                  Ok Thanks for the advice maveriik, now i have to take appart the tv...

                                  Comment


                                    #18
                                    Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                                    Originally posted by maveriik View Post
                                    To give closure for my problem (slightly different tv version LG55LS4500), the thing that was causing the bands were the LED strips. I ended up just replacing the LED strips (they were on the sides, causing bands from left to right). If your led strips are on the top and bottom, they might be a likely culprit.
                                    Hey maveriik, I'm new to badcaps but I have the same issue as you with the same model tv. Where did you buy the replacement LED strips?

                                    Comment


                                      #19
                                      Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                                      Originally posted by Corky876 View Post
                                      Hey maveriik, I'm new to badcaps but I have the same issue as you with the same model tv. Where did you buy the replacement LED strips?
                                      Hi Corky,

                                      I think I looked on ebay or amazona and found the entire metal strip with the led's on it. I ended up buying both the left and right instead of trying to find the exact led's that were bad and replace them. I remember I searched for a while but I found them! Good luck, I know there's got to be a couple out there...

                                      Comment


                                        #20
                                        Re: LG 55LA740V Intermittent backlight band troubleshooting help.

                                        Hello,

                                        I have replaced the LED Strips on my 55LA790V, now the black bar problem is fixed. Thanks for the help.

                                        Comment

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