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MS Surface no touchscreen after cleaning ME Firmware **FIX**

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    MS Surface no touchscreen after cleaning ME Firmware **FIX**

    If you have to clean the ME firmware on **some microsoft surface models the touchscreen can stop working.

    ** Some models do not need this fix.

    *You should install the latest updates from microsoft,including the driver packs before assuming there is a hardware problem.* - See Post #2
    EDIT: If nothing else works try this fix - https://www.badcaps.net/forum/showpo...8&postcount=40

    Always check a working dump from the same model using FIT.If the working dump default setting for "Integrated Sensor Hub Supported" is set to "NO" then do not change any settings,clean the ME as normal.
    If your working dump models default setting for "Integrated Sensor Hub Supported" is set to "NO" and cleaning the ME firmware does not make the touchscreen work it could be a fault with the screen.

    If a working dump models default setting for "Integrated Sensor Hub Supported" is set to "YES",follow the instruction below,using your own bios to retain the serial number and other DMI information.

    The touchscreen can be fixed by cleaning the ME firmware and making a change to a few settings in FIT (flash image toolkit).Change the "Integrated Sensor Hub Supported" from NO to YES ,the "ISH Image - InputFile" will change to the bios image path.If the "Integrated Sensor Hub Initial Power Up State" is set to disabled then set it to "Enabled" .After changing those settings clean the ME as normal,the settings wil be retained in the saved xml file.

    In picture 1 is a bios dump on the left and a bios with cleaned ME firmware on the right (non working touchscreen,without the fix).Compare the different settings.
    The dump on the left has the correct settings.


    open the bios with ME Analyzer using the -dfpt switch


    Both bios showing the ME Partition layout.ISHC is the integrated sensor hub firmware partition


    Cleaned ME bios,showing the ISCH partition as TRUE after changing the "Integrated Sensor Hub Supported" from NO to YES and
    changing "Integrated Sensor Hub Initial Power Up State" to Enabled
    Attached Files
    Last edited by SMDFlea; 06-08-2023, 11:58 AM.
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    #2
    MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Download drivers and firmware for Surface

    https://support.microsoft.com/en-gb/...pdate-manually
    ..........................................................................

    If you need to extract the firmware from the MSI installer

    The drivers need to be extracted using MSIEXEC command line tool

    Launch CMD with elevated permissions

    cd to the directory where you have downloaded the MSI drivers package

    Type msiexec /a SurfacePro6_Win10_16299_1900307_*.msi TARGETDIR=C:\SurfacePro6Drivers /qn ( * needs

    to be replaced with the correct number as included in the file name and you are free to use your own

    target directory)

    The target directory will be created automatically if doesn't exist already

    The drivers will be extracted and saved at C:\SurfacePro6Drivers\SurfaceUpdate\Drivers location

    ----------------------------------------------------------------------------------------------
    Surface recovery Image https://support.microsoft.com/en-us/...recovery-image

    Surface Diagnostic Toolkit https://support.microsoft.com/en-us/...0-1982eb16f7b5
    .
    Last edited by SMDFlea; 06-09-2023, 03:15 PM.
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment


      #3
      Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

      Good job, thank you !


      ----------------------------------------------------------------------------------------------------------------------------------------------------------
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      Become a Badcaps supporter
      >>>>> click on this link to donate <<<<<
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      Comment


        #4
        Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

        thank you !
        ************************************************** ***********************************
        Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
        all donations are welcome,
        see the donate button at the bottom of the page, or
        >>>>> click on this link to donate via PayPal. <<<<<
        Every donation made will go towards server fees and maintenance costs.
        ************************************************** ***********************************

        Comment


          #5
          Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

          Please instructions build bios logo off
          Last edited by kiensgpro; 03-09-2022, 10:53 PM.

          Comment


            #6
            Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

            Originally posted by kiensgpro View Post
            Please instructions build bios logo off
            what do you mean logo off, whats the problem,what model number
            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

            Comment


              #7
              Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

              Example surface pro 5 size up 4s logo off. Please please instructions how to build the original bios. Can you guarantee me. We tryed clear me and still turn off. But sending the original bios to vinafix build is ok. I please how to do it without anyone.

              Comment


                #8
                Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                Originally posted by kiensgpro View Post
                Example surface pro 5 size up 4s logo off. Please please instructions how to build the original bios. Can you guarantee me. We tryed clear me and still turn off. But sending the original bios to vinafix build is ok. I please how to do it without anyone.
                Read the ME cleaning guide if thats what you want to fix,or post your bios and someone will try to fix it for you

                https://www.badcaps.net/forum/showthread.php?t=103526
                https://www.badcaps.net/forum/showthread.php?t=103570
                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                Comment


                  #9
                  Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                  OK THANKS BRO. I WILL LEARN IT: chúc mừng:

                  Comment


                    #10
                    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                    Which intel flash image tool version is required for surface pro 6 ?

                    Comment


                      #11
                      Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                      Originally posted by ahmypc View Post
                      Which intel flash image tool version is required for surface pro 6 ?
                      Open the bios with ME Analyzer,it will tell you which version it has https://github.com/platomav/MEAnalyzer/releases
                      Last edited by SMDFlea; 03-11-2022, 05:01 PM.
                      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                      Comment


                        #12
                        Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                        Originally posted by SMDFlea View Post
                        Open the bios with ME Analyzer,it will tell you which version it has https://github.com/platomav/MEAnalyzer/releases
                        Thanks for the reply. I have surface pro 5 with bios software modified to remove uefi password. The original bios was deleted. Different bios gives ME error. Is there any way I can fix it?

                        Comment


                          #13
                          Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                          @SMDFlea. my laptop touch not working/ please help me check
                          Attached Files
                          ************************************************** ***********************************
                          Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
                          all donations are welcome,
                          see the donate button at the bottom of the page, or
                          >>>>> click on this link to donate via PayPal. <<<<<
                          Every donation made will go towards server fees and maintenance costs.
                          ************************************************** ***********************************

                          Comment


                            #14
                            Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                            Originally posted by clrscr View Post
                            @SMDFlea. my laptop touch not working/ please help me check
                            Whats the model number.Is it the original bios,has it had a password removed or something
                            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                            Comment


                              #15
                              Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                              Originally posted by SMDFlea View Post
                              Whats the model number.Is it the original bios,has it had a password removed or something
                              my laptop: surface pro 4, before ROM bios die , don't has original bios , this bios i download from intenet
                              ************************************************** ***********************************
                              Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
                              all donations are welcome,
                              see the donate button at the bottom of the page, or
                              >>>>> click on this link to donate via PayPal. <<<<<
                              Every donation made will go towards server fees and maintenance costs.
                              ************************************************** ***********************************

                              Comment


                                #16
                                Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                                Originally posted by clrscr View Post
                                my laptop: surface pro 4, before ROM bios die , don't has original bios , this bios i download from intenet
                                That bios is no good, use one from this forum instead, https://www.badcaps.net/forum/showthread.php?t=87929 just clean the ME region https://www.badcaps.net/forum/showpo...41&postcount=3
                                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                Comment


                                  #17
                                  Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                                  Originally posted by SMDFlea View Post
                                  That bios is no good, use one from this forum instead, https://www.badcaps.net/forum/showthread.php?t=87929 just clean the ME region https://www.badcaps.net/forum/showpo...41&postcount=3
                                  thanks! i will checking
                                  ************************************************** ***********************************
                                  Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
                                  all donations are welcome,
                                  see the donate button at the bottom of the page, or
                                  >>>>> click on this link to donate via PayPal. <<<<<
                                  Every donation made will go towards server fees and maintenance costs.
                                  ************************************************** ***********************************

                                  Comment


                                    #18
                                    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                                    I'm trying to solve the same problem... but... how can I extract the BIOS without opening the surface and using a programmer? is there any way?

                                    1000thx for help

                                    Comment


                                      #19
                                      Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                                      Originally posted by Penetre View Post
                                      I'm trying to solve the same problem... but... how can I extract the BIOS without opening the surface and using a programmer? is there any way?

                                      1000thx for help
                                      Model number ? ,history of the machine .Has it previously had a password removed or the ME firmware cleaned,did the touch just stop working on its own, has the machine been apart before
                                      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                      Comment


                                        #20
                                        Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                                        Originally posted by SMDFlea View Post
                                        Model number ? ,history of the machine .Has it previously had a password removed or the ME firmware cleaned,did the touch just stop working on its own, has the machine been apart before

                                        after an official firmware update, the surface me must be corrupted.
                                        does not finish installing the firmware update, error Code 10. the touch does not work. (Surface ME)

                                        The BIOS has never been touched, the only thing I have done is change all the hardware parts, LCD, Flex, touch plate...

                                        I think that I would only have to modify in the bios, so that the touch is activated.
                                        Last edited by Penetre; 04-16-2022, 06:38 AM.

                                        Comment

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