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Samsung NP350v5c

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    Samsung NP350v5c

    In case anyone has any ideas.. BIOS Freezing..

    One friend asked me to see a very slow laptop with strange behavior on windows.



    In fact the laptop is old, it was very badly treated and the strange behavior is because the keyboard is broken (random cursor movements in windows).

    But it also has a broken DVD Drive, which causes a very slow BOOT at the beginning and for this reason I physically disabled it (I removed the Sata connector that connects to the board)

    The notebook must have been dropped a few times, some liquid must have been spilled and it must have caused damage to the keyboard and some rust inside. But the board was working fine (apparently).

    As everything was very dirty with dust and so, I took everything out to remove the board and give it a cleaning with isopropyl alcohol and a contact cleaning spray, I replaced the thermal grease that was already dry and reassembled everything.












    I noticed that the battery (soldered on the board) was at ~2.2V, so I invented a more practical support to replace it with a new one of the more common type.





    I mounted everything again and honestly I wasn't expecting this, because I didn't change anything, except to remove the DVD and change the battery. Ok I cleaned the board superficially and so but I didn't damage anything.

    Initially, the board did not turn on, the charger lights up, the board has the charging light on (it turns green without the battery and flashes orange with the battery installed), but when pressing the Power button, the corresponding light turns blue during about 5 seconds and then it turns off. No matter how many times I pressed the button, it always did this... nothing turned on, no fan or LCD, nothing.

    After a few attempts, between Resets, testing with and without memory, disk, etc etc, she decided to turn on. But it always enters the BIOS, if you try to set the Date\Time or 'Load Defaults' and save, it blocks. The next time I turn it on, it goes back to the BIOS again but it's locked, there's nothing you can do. The time and date is always the wrong one (the one I set before).

    I can't get it to BOOT, the disk is detected correctly but it doesn't appear in the list of boot devices, it's empty.



    Now I don't really know what to do, pressing the Power button may do nothing (initial behavior) or it starts in the BIOS. I test without battery, i soldered the original one again.. but no success.

    When enters the BIOS i have no way to choose the Boot order, because nothing is listed (however it detects Disk and Processor well...) in the BIOS initial tab..

    If testing Load Defaults for example and doing SAVE blocks\freezes. I have to do that Hard Reset ("JCMOS""RTC RESET") and it starts all over again.. :\

    Will reprogramming the BIOS fix it? I already bought a programmer but it hasn't arrived yet.


    It could be associated with the RTC clock and the CMOS\BIOS circuit... I have no idea.

    Thank you!
    Last edited by almamater; 03-21-2022, 05:41 AM.

    #2
    Re: Samsung NP350v5c

    Was the original CMOS battery a rechargeable one
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      #3
      Re: Samsung NP350v5c

      Originally posted by SMDFlea View Post
      Was the original CMOS battery a rechargeable one
      Hi, yes, its this one:


      https://i.postimg.cc/kVvXShYF/IMG-5780.jpg

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        #4
        Re: Samsung NP350v5c

        It must be replaced with the same type, a normal CR2032 is not rechargeable.
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          #5
          Re: Samsung NP350v5c

          Wow.. ok, I had the idea that those 2032 would work..

          But at this moment i soldered the original again but the board continues in this state (BIOS freezing..), have i burned any IC?
          Last edited by almamater; 03-21-2022, 07:06 AM.

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            #6
            Re: Samsung NP350v5c

            Have you tried with another hard drive,can you get into safe mode and run chkdsk /r /f from the command line .
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              #7
              Re: Samsung NP350v5c

              Yes.. i tried with HDD and with NO HDD, and the result is the same.... goes to BIOS and freezes..

              I think that something is wrong in the RTC circuit..

              My good intentions turned into tragic..
              Last edited by almamater; 03-21-2022, 08:16 AM.

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                #8
                Re: Samsung NP350v5c

                Originally posted by SMDFlea View Post
                It must be replaced with the same type, a normal CR2032 is not rechargeable.
                CR2032 is not re-chargeable but it does work as replacement. has done so on many motherboards eg Lenovo G570

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                  #9
                  Re: Samsung NP350v5c

                  I'll try to reprogram the BIOS chips.. but I don't know if it solves anything. I'm waiting for the programmer..

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                    #10
                    Re: Samsung NP350v5c

                    Originally posted by mcplslg123 View Post
                    CR2032 is not re-chargeable but it does work as replacement. has done so on many motherboards eg Lenovo G570
                    Yes but better disable charging from the motherboard then.
                    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

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                      #11
                      Re: Samsung NP350v5c

                      reprogram the BIOS chips did not solved the problem..

                      But now i see that with CMOS Battery soldered, the board wont wake up, blue led starts for 3-5 seconds than goes off.

                      If i removed de CMOS battery the board works.. but i need the battery because without it the laptop enters allways in BIOS mode...

                      Something wrong with the CMOS battery \ RTC circuit.. how can i find the problem?!
                      Last edited by almamater; 04-12-2022, 04:58 AM.

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                        #12
                        Re: Samsung NP350v5c

                        Post or link the schematic,if available. With no power connected(adapter+battery removed),measure voltage on RTCRST# & SRTCRST#. Cmos cell should be connected and should be 3V atleast.

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                          #13
                          Re: Samsung NP350v5c

                          Thanks for your reply, the service manual is here: https://drive.google.com/file/d/1wFc...ew?usp=sharing

                          But now it started to work :

                          The only thing i did (after the reprogramming and after the conclusion that with the battery soldered on it wouldn't boot) was one thing (which I think I had already done before), inverting the order of the battery poles connection.

                          I soldered first the Vcc + and then Ground - , i don't know if it was because of this or not, I've reboot it about 15 times so far, installed windows and it's been booting Ok all the time... weird thing.

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