Announcement

Collapse
No announcement yet.

Dell Precision 5530/XPS 9570 no reaction

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Dell Precision 5530/XPS 9570 no reaction

    Hi, I have a Dell Precision 5530 I7 8750H, Quadro P2000, motherboard LA-G341P.
    At first, when trying to boot it up, the power button led was on for 1~2 sec, then I backupped the bios and realise it was corrupted.

    I tried 2 other bios (one that should be working on this motherboard and another one on which someone tried to fix my corrupted bios) but both bios resulted in the power button LED not powering up, I finally flashed my original bios and it's not working like before...
    In the process of flashing the bios, I wrongly desolder RH5892 and CH45, also I shorted RP4 7th and 8th pin "PCH_SPI_CLK_R" and "PCH_SPI_SI_R" which are directly connected to the eeprom and are "at 33ohm" from the PCH thanks to RP4 so it wasn't like a "severe" short cirtcuit I would say. There was also very minor water damage, like a coil with surface rust on top, corrosion on two SMD cap, the RE23 resistor as long as the RE122 pads (all seems fixed except RE122 pads which is a bit "janky")

    Since then I tried to diagnose a bit the board, the power button is correctly powered with a 3.3v input, I checked every voltage on the boot sequence (page 76 of schematic) and it seems like there is something wrong at "CL_RST# -> CLINK_RST#" and further. After about 10~20min of troubleshooting, I realised the PCH heated a little bit, maybe like 30°C while the rest of the board was at 20°C, according to my lab PSU, the board is drawing about 40mA => 0.8w.

    Attached file are my current corrupted bios as long as the schematic + boardview

    Right now I'm stuck with these voltage :
    RTCVCC = 3.06v
    PCH_RTCRST# = 3.06v
    +TBT_VBUS1 -> can't find it
    +TBT_VBUS2 -> can't find it
    +3V_PDLDO_P -> can't find it
    +3V_PDLDO_OUT -> can't find it
    EN_PD_HV_1 = 0v
    DCIN1_EN = 3.3v
    +CHG_VIN_20V -> ? +CHG_SRC_20V = 19.2v
    B+ = 12.6v (no battery plugged)
    ALWON = 3.07v
    ACAV_IN = 3.4v
    +3VALWP = 3.3v
    +5VALWP = 5.15v

    +5VALW = 5.15v
    +3VALW = 3.4v
    VCCDSW_EN = 3.3v
    DSW_PWROK = 3.3v
    BATLOW# = 3.3v
    SLP_SUS#= 0v
    EXT_PWR_GATE# -> ? CPU_VCCIO_PWR_GATE# = 2.08v
    SIO_SLP_S0# = 3.3v
    CPU_C10_GATE# = 2.08v
    +3V_PCH = 3.3v
    +1.8V_PCH = 2.08v
    +VCCPRIM_CORE -> can't find it
    +1.0V_MPHYGT -> can't find it
    +1V_PCH_PRIM = 1.05v
    PCH_RSMRST# = 3.3v
    ESPI_RESET# = 2.08v
    SUSWARN# -> ME_SUS_PWR_ACK = 0.6v
    SUSCLK = 1.6v
    AC_PRESENT = 3.3v
    SUSACK = 0.6v
    SIO_SLP_A# = 0v
    CL_RST# -> CLINK_RST# = a pin on the WLAN connector, didn't bothered
    ...
    SUS_ON_EC = 0v

    Thanks you very much for any help
    Attached Files

    #2
    Re: Dell Precision 5530/XPS 9570 no reaction

    So I digged a little bit more and measured this voltages :
    RTCVCC = 3.06v
    PCH_RTCRST# = 3.06v
    +TBT_VBUS1 -> can't find it
    +TBT_VBUS2 -> can't find it
    +3V_PDLDO_P -> can't find it
    +3V_PDLDO_OUT -> can't find it
    EN_PD_HV_1 = 0v
    DCIN1_EN = 3.3v
    +CHG_VIN_20V -> ? +CHG_SRC_20V = 19.2v
    B+ = 12.6v (no battery plugged)
    ALWON = 3.07v
    ACAV_IN = 3.4v
    +3VALWP = 3.3v
    +5VALWP = 5.15v

    +5VALW = 5.15v
    +3VALW = 3.4v
    VCCDSW_EN = 3.3v
    DSW_PWROK = 3.3v
    BATLOW# = 3.3v
    SLP_SUS#= RECTIFICATION 3.3v
    EXT_PWR_GATE# -> ? CPU_VCCIO_PWR_GATE# = 2.08v
    SIO_SLP_S0# = 3.3v
    CPU_C10_GATE# = 2.08v
    +3V_PCH = 3.3v
    +1.8V_PCH = 2.08v
    +VCCPRIM_CORE -> can't find it
    +1.0V_MPHYGT -> can't find it
    +1V_PCH_PRIM = 1.05v
    PCH_RSMRST# = 3.3v
    ESPI_RESET# = 2.08v
    SUSWARN# -> ME_SUS_PWR_ACK_R = 0.6v from PCH, connected to nothing
    SUSCLK = 1.6v from PCH, connected to nothing
    AC_PRESENT = 3.3v
    SUSACK = 0.6v
    SIO_SLP_A# = 0v from PCH to EC through 0 ohms, no short to ground on both side
    CL_RST# -> CLINK_RST# = 0V a pin on the WLAN connector
    SLP_WLAN = 0v
    SIO_SLP_S5# = 0v
    SIO_SLP_S4# = 0v
    SUS_ON_EC = 0v
    SUS_ON_EC_P = 0v
    +2.5V_MEM = 0v
    SUS_ON_EC_ST = 0v
    VCCST = 0v
    ...

    I have huge doubt concerning the state of the bolded power plane, these voltage seems strange, I don't know if they are right or not, what do you think ??

    Also I tried to investigate why I have 2.06ishv value, turns out it's the 1.8v power plane that's having some issue. For instance, when UZ29 is desolder (RH1957 not present at stock) in order to "disconnect" +1.8VALW and +1.8V_PCH, I have +1.8VALW at 1.85v and +1.8V_PCH at 0.525v...
    I tried to investigate even further and even with RE321, RH599, RH5853, RH5854, RH5855, RH5880, RZ1953 (UZ26 only power source present) desolder, I still have 0.525v on this power plane connected to nothing (except 3 pins the PCH), what's strange is that the +1.8V_PCH_LDO from the PCH is at 1.8v, but since RH5880 is not present by default it's not "going to" +1.8V_PCH power plane.

    I DON'T EVEN KNOW IF HAVING 1.8V POWER PLANE AT 2.05V IS MY ISSUE OR NOT...

    Does anyone have an idea about this case ?

    Thanks for any help

    Comment


      #3
      Re: Dell Precision 5530/XPS 9570 no reaction

      I was looking at the PCH datasheet and it seems like ME_SUS_PWR_ACK_R and SUSACK needs to be below 0.25* "1.8v power plane" = 0.25*2.08 = 0.52V to be considered in a low state. So I believe my boards logic is fine but there is something wrong with the 1.8v regulation ONLY when the +1.8V_PCH is connected to the VRM.
      Any idea ?

      Comment


        #4
        Re: Dell Precision 5530/XPS 9570 no reaction

        SUSWARN#/SUSACK/SUSCLK-all seems fine to me(highlighted in bold)

        PCH is not responding even though RTC is Fine/RSMRST# is there/BATLOW# is there/SUSCLK is present. It should give back SIO_SLP rails as pre-requisite are all there.

        To me it seems either bad bios or PCH itself.

        Comment


          #5
          Re: Dell Precision 5530/XPS 9570 no reaction

          Thanks for your reply.
          Well I had my original corrupted bios which was trying to make the laptop "start" (power led button on for 2sec then off), I tried 2 others bios then it wasn't trying (no led reaction), I then flashed the original bios and it did not goes back to the original behavior of the board... That's when I tried to diagnose the board.
          Also, the 1.8v power plane at 2.05v doesn't seems wrong to you ? it only happen when the PCH is powered/connected by this 1.8v power plane... I'm gonna check on my scope this weekend how this regulation looks like.

          Comment


            #6
            Re: Dell Precision 5530/XPS 9570 no reaction

            I've read your thread carefully and thats why i said PCH is very likely bad.

            Comment


              #7
              Re: Dell Precision 5530/XPS 9570 no reaction

              Thanks for the reply, I'm gonna try to get a new chipset, anything to check before soldering the new one on the board ?

              Comment


                #8
                Re: Dell Precision 5530/XPS 9570 no reaction

                Before you change the PCH. Do you have a pin pwrbtn on the PCH ? How does that measure ? Driving that low momentarily should transition from S5 to S0(fully on) Also after a wake up event, if you keep driving the PWRBTN to ground, the system should go to S5 and restart. Doing this exercise should show if PCH is still alive or at least some part of it . Also can you check for clock pulses on the spi clk pin ? The PWRBTN should be handled by SIO, did you check the firmware for that ?

                Good luck

                Comment


                  #9
                  Re: Dell Precision 5530/XPS 9570 no reaction

                  SIO the MEC5105/EC chip ? It's firmware is internal and very likely not flashable...
                  So I was able to measure 33.3kHz on the quartz, however I have nothing on the SPI CLK pin, I guess my PCH didn't liked having it's SI and CLK pin shorted together...

                  Comment


                    #10
                    Re: Dell Precision 5530/XPS 9570 no reaction

                    Hi, how to check the firmware of the MEC5105 IC ? I think the issue come from this IC, it's available for like 5$ on AE however I don't know if it needs to be flashed before soldering it.
                    Last edited by TheQuentincc; 02-06-2023, 04:27 AM.

                    Comment


                      #11
                      Re: Dell Precision 5530/XPS 9570 no reaction

                      I have the same board but mine has SIO_SLP_A# 3.3v and 1vsp disappears randomly

                      Did you ever fix the board?

                      Comment


                        #12
                        Re: Dell Precision 5530/XPS 9570 no reaction

                        Huge development for me, it seems the bios chip was broken, I temporarily replaced it with one that's half the size, just to see if it powers on, and it did, obviously it doesn't boot since it's missing half the firmware but at least that confirms what's broken

                        Every voltage is present until PCH_PLTRST#, but I'm able to run the D key display tester

                        Another thing I noticed before I replaced the bios chip was that the CLK pin would go high for about 2ms and just drop, I'm guessing it was waiting for the chip to start sending data, My DSO138 Mini is surprisingly competent lol
                        Last edited by Windows8RTMUser; 09-11-2023, 10:48 PM.

                        Comment


                          #13
                          Re: Dell Precision 5530/XPS 9570 no reaction

                          I've gotten it to start with a dead bug 16pin bios chip, with VCORE and DDR4_DRAMRST#, VCCGT is missing but apparently that's normal?

                          Problem is it doesn't stay on it just starts then fans spin a little faster, then it goes off, nothing on screen.

                          The ec seems healthy, battery light and front leds work, and even detects no ram properly

                          Could this be signal integrity issue with my deadbug bios chip?

                          Comment

                          Working...
                          X