Bit of a weird one here...I have this HP Envy which has an odd fault. Basically the power button doesn't turn the device on. However, immediately after a BIOS reset, it will turn on from battery once, and it'll continue to tun on from mains quite happily, first time every time for a few hours (but will not power on from battery at all). After a few hours, the button will become increasingly unresponsive again even with mains connected. I've replaced the battery, even though there were no signs of a battery problem, and the issue remains. From reading another post on here, the experts were suggesting a BIOS issue (which sort of makes sense as the BIOS reset allows the button to work fine for a period) but I have no idea what could have gone wrong to cause that fault. Incidentally, I did udpate the BIOS as part of the diagnosis, and that didn't make any difference.
I've attached the BIOS dump here...the model is 13-ba1565na, serial no CND1097DOP. Motherboard is a LA-J475P Rev 1.0.
Any assistance would be greatly appreciated. Thanks!
I've attached the BIOS dump here...the model is 13-ba1565na, serial no CND1097DOP. Motherboard is a LA-J475P Rev 1.0.
Any assistance would be greatly appreciated. Thanks!
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