Provide the full machine model number, serial number (or Service tag, SNID) and the board model number (see https://www.badcaps.net/forum/showthread.php?t=88758 ) ,The serial number, make, full model number, motherboard model and revision (except QR codes) must be written/typed at your request as per the rules. Not as a picture, part of the file name and so on.
Hello. I need your help. Laptop DELL Latitude 3189, MB CAV00/CAV10 LA-E371P Rev:3.0(A02)
Express Service Code - 16489968798, Service Tag on the 7KPP1N2 case, there was a different Service Tag in the firmware, the BIOS chip is soldered, that is, the BIOS inside the SPI Flash is not native.
On loading it says - "Alert! TPM could not be initialized"
It was sold to me as a working one. I tried all the simple steps. Pulling out the cord, downgrading and upgrading the BIOS version, replacing the battery... I flashed the BIOS from this topic - Lat_3180_3189_1.17.0 TXE_CLEAN.BIN No changes.
You need a dump BIOS, which may be suitable in this case, or some useful advice.
Hello. I need your help. Laptop DELL Latitude 3189, MB CAV00/CAV10 LA-E371P Rev:3.0(A02)
Express Service Code - 16489968798, Service Tag on the 7KPP1N2 case, there was a different Service Tag in the firmware, the BIOS chip is soldered, that is, the BIOS inside the SPI Flash is not native.
On loading it says - "Alert! TPM could not be initialized"
It was sold to me as a working one. I tried all the simple steps. Pulling out the cord, downgrading and upgrading the BIOS version, replacing the battery... I flashed the BIOS from this topic - Lat_3180_3189_1.17.0 TXE_CLEAN.BIN No changes.
You need a dump BIOS, which may be suitable in this case, or some useful advice.
I received the laptop with a non-native BIOS and without an SSD, so I don't have bios recovery. Inside the SPI Flash the firmware is now Lat_3180_3189_1.17.0 TXE_CLEAN.BIN
There is a backup of the firmware that was there before.
Sorry, I didn't immediately understand what needed to be done. Lack of knowledge + lack of knowledge of the language, I thought that I needed a backup of the factory BIOS. Here is the BIOS Recovery file copied from the EFI partition. Service Tag 7KPP1N2 - factory, from the laptop cover, registered the first time it was turned on after the firmware.
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