Samsung UN40EH5000FXZA UF04 Service settings

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  • SolderMaster
    Senior Member
    • Dec 2013
    • 53
    • USA

    #1

    Samsung UN40EH5000FXZA UF04 Service settings

    Replaced a main in this set and I'm not quite sure what the settings in the service menu need to be.

    When powering on, it gives the message to set the Local, Type, and Front Color.

    I also notice while in service mode, the failures in the attached photos.

    Hopefully someone can tell me what the settings should be.

    I've looked online and couldn't find much about the actual settings.
    Attached Files
  • dick_barton
    Badcaps Legend
    • Aug 2015
    • 6642
    • Wales

    #2
    Re: Samsung UN40EH5000FXZA UF04 Service settings

    Can you do a firmware update to resolve the problem?

    http://www.samsung.com/ca/support/model/UN40EH5000FXZC
    Willing to help but I'm no expert.

    Comment

    • nomoresonys
      Badcaps Legend
      • Jan 2013
      • 12087
      • U.S.

      #3
      Re: Samsung UN40EH5000FXZA UF04 Service settings

      Did you try factory reset?

      Comment

      • SolderMaster
        Senior Member
        • Dec 2013
        • 53
        • USA

        #4
        Re: Samsung UN40EH5000FXZA UF04 Service settings

        Firmware is the same as what was downloaded from the Samsung site.

        Yes, tried factory reset. Was able to set language, time zone, etc.

        When hooking up a video source, Blu-Ray player, it will show the Blu-Ray symbol as the player boots up, then the screen shuts down. Not off, but the backlights go out and nothing appears on screen. EDID and HDCP both show FAIL after factory reset.

        Also, forgot to mention, replaced all three LED strips. Shopjimmy.
        Last edited by SolderMaster; 03-28-2018, 07:05 PM. Reason: more info

        Comment

        • nomoresonys
          Badcaps Legend
          • Jan 2013
          • 12087
          • U.S.

          #5
          Re: Samsung UN40EH5000FXZA UF04 Service settings

          Sometimes the reset don't take on first try.
          Last edited by nomoresonys; 03-28-2018, 07:53 PM.

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12087
            • U.S.

            #6
            Re: Samsung UN40EH5000FXZA UF04 Service settings

            n/a
            Last edited by nomoresonys; 03-28-2018, 07:49 PM.

            Comment

            • nomoresonys
              Badcaps Legend
              • Jan 2013
              • 12087
              • U.S.

              #7
              Re: Samsung UN40EH5000FXZA UF04 Service settings

              Does tv work right when hooked up to antenna or cable?

              Comment

              • SolderMaster
                Senior Member
                • Dec 2013
                • 53
                • USA

                #8
                Re: Samsung UN40EH5000FXZA UF04 Service settings

                Originally posted by nomoresonys
                Does tv work right when hooked up to antenna or cable?
                Yes...sorta.

                We don't have a digital tuner box in the basement so I hooked up an Atari... picture is fine through the coax connector.

                Comment

                • nomoresonys
                  Badcaps Legend
                  • Jan 2013
                  • 12087
                  • U.S.

                  #9
                  Re: Samsung UN40EH5000FXZA UF04 Service settings

                  Post #2 might be helpful, seems like he went into EDID sub menu and turned it on. http://www.avsforum.com/forum/166-lc...menu-work.html

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12087
                    • U.S.

                    #10
                    Re: Samsung UN40EH5000FXZA UF04 Service settings

                    Most articles say always reapply firmware whenever mainboard change.

                    Comment

                    • nomoresonys
                      Badcaps Legend
                      • Jan 2013
                      • 12087
                      • U.S.

                      #11
                      Re: Samsung UN40EH5000FXZA UF04 Service settings

                      Always be careful when changing things in service menu, make note of original settings, could also be a bad mainboard as in hardware failure instead of a software issue.

                      Comment

                      • nomoresonys
                        Badcaps Legend
                        • Jan 2013
                        • 12087
                        • U.S.

                        #12
                        Re: Samsung UN40EH5000FXZA UF04 Service settings

                        n/a
                        Last edited by nomoresonys; 04-03-2018, 05:41 AM.

                        Comment

                        • SolderMaster
                          Senior Member
                          • Dec 2013
                          • 53
                          • USA

                          #13
                          Re: Samsung UN40EH5000FXZA UF04 Service settings

                          Originally posted by nomoresonys
                          Most articles say always reapply firmware whenever mainboard change.
                          Can you force an overwrite somehow? After the set scans for the USB, it says Same Version, Please check and try again.

                          Comment

                          • nomoresonys
                            Badcaps Legend
                            • Jan 2013
                            • 12087
                            • U.S.

                            #14
                            Re: Samsung UN40EH5000FXZA UF04 Service settings

                            Originally posted by SolderMaster
                            Can you force an overwrite somehow? After the set scans for the USB, it says Same Version, Please check and try again.
                            .

                            Comment

                            • nomoresonys
                              Badcaps Legend
                              • Jan 2013
                              • 12087
                              • U.S.

                              #15
                              Re: Samsung UN40EH5000FXZA UF04 Service settings

                              I think this is what you need to follow, look at the part about mainboard replace and reset,
                              make note of your settings before so if you have to you can put them back in, read it carefully go step by step.
                              https://electronicshelponline.blogsp...eshooting.html
                              Last edited by nomoresonys; 04-03-2018, 08:06 PM.

                              Comment

                              • nomoresonys
                                Badcaps Legend
                                • Jan 2013
                                • 12087
                                • U.S.

                                #16
                                Re: Samsung UN40EH5000FXZA UF04 Service settings

                                Any update.

                                Comment

                                • nomoresonys
                                  Badcaps Legend
                                  • Jan 2013
                                  • 12087
                                  • U.S.

                                  #17
                                  Re: Samsung UN40EH5000FXZA UF04 Service settings

                                  No followup/feedback, going to ass u me that you fixed it.

                                  Comment

                                  • SolderMaster
                                    Senior Member
                                    • Dec 2013
                                    • 53
                                    • USA

                                    #18
                                    Re: Samsung UN40EH5000FXZA UF04 Service settings

                                    Originally posted by nomoresonys
                                    No followup/feedback, going to ass u me that you fixed it.
                                    Sorry, got busy with my day job.

                                    I removed the back to make sure this was the set I replaced the main on...and it isn't. (I had 4 sets apart at once and confused the main repair)

                                    This set I replaced the EEPROM on. This set also had the backlights replaced. I will pick up a whole main board and throw it in there to see if that gets her goin'.

                                    Again, sorry for the delay in responding. I rewind electric motors by day and we got pretty busy.

                                    I really appreciate your responces. Thank you all!

                                    Comment

                                    • SolderMaster
                                      Senior Member
                                      • Dec 2013
                                      • 53
                                      • USA

                                      #19
                                      Re: Samsung UN40EH5000FXZA UF04 Service settings

                                      New main did the trick. Checked the service menu and both EDID and HDCP had SUCCESS after it. Did a factory reset and all is well again.

                                      Thank you all for your help!!

                                      Comment

                                      • nomoresonys
                                        Badcaps Legend
                                        • Jan 2013
                                        • 12087
                                        • U.S.

                                        #20
                                        Re: Samsung UN40EH5000FXZA UF04 Service settings

                                        Thanks for feedback, so looks like the service menu settings didn't help with the edid and hdcp giving failure report, needed mainboard for the fix, thought that mainboard was buggered up, glad you got it sorted.
                                        Last edited by nomoresonys; 04-14-2018, 03:14 PM.

                                        Comment

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